Get In Touch

+92 321 1697619

shaakhzan@gmail.com

Samnabad, Lahore, Pakistan

Frequently Asked Question!

Do you offer product customization?

Yes! ✨ At Shaakhzan, we specialize in personalized wooden creations. You can request custom sizes, engravings, or completely new designs.
Simply message us on WhatsApp at +92 321 1697619 with your idea, and our team will bring your imagination to life.

How can I place an order?

You can easily order through our website — just add your favorite products to the cart and proceed to checkout.
We also accept orders through WhatsApp or Instagram for custom pieces.

Do you offer Cash on Delivery (COD)?

Yes, absolutely. We currently provide Cash on Delivery all over Pakistan so you can shop with peace of mind.
For some custom orders, an advance payment may be required before production starts.

What if my order arrives damaged or incorrect?

We’re very careful with packaging, but if something goes wrong, don’t worry.
Contact us within 48 hours at shaakhzan@gmail.com or WhatsApp +92 321 1697619 with photos/videos — we’ll quickly arrange an exchange or store credit.

How long will my order take to arrive?

Standard orders are usually delivered within 3–5 working days across Pakistan.
Custom pieces may take 7–14 days, depending on design complexity and availability.

Do you have a physical store I can visit?

Currently, we operate online only from our studio in Samnabad, Lahore.
However, you can view all our collections and order securely online — or message us on WhatsApp for product previews and customization guidance.